Hi my name is Graham Director of New Art Originals.com Ltd. I have just logged in and read a few comments with some dissapointment. I think I need to set the record straight on a few issues. Firstly New Art Originals.com is NOT a SCAM. I don't know where this rumour started or why but we are a registered UK company no 5955838. Our website is a secure one verified by Geo-Trust. We offer secure online payment to our customers (not Paypal). Our online site has been live for two weeks and
yes we are new, but this is no reason to call our activities a scam.

With regard to our terms and conditions and payments to artists:

The reason we pay 30 -60 days later is due to the fact that under distance
selling law we MUST offer a money back guarantee. We offer 14days. So for example if a customer orders on the net on day 1 we would need to contact the artist (yourself), we would need to receive the work hopefully within a week. We would then need to check ,invoice and pack the works and send to customer. The time taken from order to delivery by ourselves could be 7days to 10days In a worst case scenerio this would mean the customer could receive the works on day 13, add to that the 14 day cooling off period thats 27days already.If the customer decides to return the art on the last day of the cooling off period we would be forced to wait another 3-7days for the return delivery of the works.Obviously if payment has already been issued to yourself this would be an administrative nightmare.

You say you have never before heard that you should send your artwork out via a middle man and get paid later but ALL realworld galleries operate this way. We do not need the actual works until the customer orders via secure payment.

All returns from the customer must be in original condition or money will
NOT be refunded.


I think our method is a good alternative to paying monthly subscriptions to sites that has no interest in selling art, but just in collecting subscriptions

( I think subscriptions are good for the website owner and not good for the
artist at all. )


If you're lucky enough to sell via your own site that's great, we are offering a service that can compliment what you are doing at no upfront cost to yourself so if we deal with the customer ,the invoicing the packaging the marketing, and the enquiries it leaves you a bit more time to paint! We are already getting hundreds of hits a day to our site and growing daily and have 50+ artists registered already and growing

We do NOT insist you hand over your entire collection to us exclusively give us a try with one or two works first is fine.


With regard to commision we have to allow for vat @17.5%, delivery,insurance etc.

With regard to costs to the artists,the artist will pay the delivery costs to us
and not for redelivery if the works are returned

If we dont sell we dont get paid unlike many other art websites!

IT's FREE to Register


I hope this answers your queries



Graham Jules



Director


New Art Originals.com Ltd



Online Store:
http://www.newartoriginals.com



Register and Full Terms Artist Logon Site:
http://www.newartoriginals.com/artistlogon

Hmmm. For a website devoted to art and artists, it

Thanks for your comments, we need feedback

'nice art for sale' that is what counts after all, I take some of your comments regarding Firefox onboard and wil be looking into these issues if any. As a new Online Gallery we will be constantly reviewing our business and website. But for the time being we are committed to giving any artist registered to us the maximum exposure possible.


To Register: http://www.newartoriginals.com/artistlogon

Online Store: http://www.newartoriginals.com


Thanks


Graham


New Art Originals.com

Graham, I echo the comments above in regard to the site. I looked at it earlier and found it difficult to navigate, you need links to home page on every page ideally, to make it easy for your customer. I'm a firefox user and found problems with text overlapping
the free delivery concerns me, usually when a customer returns our work ( hopefully not at all but...) the delivery charges are deducted from the refund, without this there's considerable risk to the artist of making a loss, and one large painting returned would almost equal the charges for some online galleries for a year.
I cant find terms and conditions for customers, it may be they are simply not showing up in firefox, but as a cistomer I'd simlpy move on and not bother searching. I certainly wouldn't buy if i didn't know the T&C.
you say you have 50 + artists, so why only 38 pieces of artwork several of which are from the same artists?
taking aside the costs of delivery, vat , comission etc how much would you expect to pay an artist for a painting for sale for - say -

Thanks for your comments,


You have two menus, menu options and genre select very simple.

The issues with Firefox will be looked into shortly.

Free delivery is for our customers we DO NOT deduct this from the artists payment.


An individual artist cannot make a loss because the artist sets the price they want. For example: an artist has a painting he wants to sell @

Thanks Graham, found T&C now - missed the drop down menu. You might want to make it a bit more prominent - if i missed it others can
i see now about the pricing policy v commission - but i'd worry that my work may be over priced that way - still pricing is always a gamble but it is clearer to me now that the artist will get the price they want so long as work sells.

Hi Graham

I know you wanted comments so thought I'd get involved! I actually like 95% of the site and, working with websites rather alot, I find that people don't particularly like to see something so different. I've done it myself, not been back to a site because I struggled with it.

The home page is sooo different to the other pages which are nice - a good layout, clean and easy to read - that I think that's the only page you might need to alter. That's not to say you have to change the whole thing, how about if you still want the black background? Then perhaps the text could be larger and in grey so it's easier to read?

Just suggestions, not criticisms, I hope you know!

I truly love the work on the site, the David Stephenson acrylic in particular - you seriously have some fabulous stuff there. I wish you lots of luck.


Lou